btjli's Privacy Policy —
Your Information Is Completely Safe

1 What Information We Collect

We may collect various types of information while you use btjli's services. This collection is done with full transparency and for specific purposes.

1.1 Information You Provide Directly

Information you voluntarily provide during account registration or login includes:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• Bangladeshi bank account or mobile banking details (for services such as bKash, Nagad, Rocket, Upay)
• Identity document details (National ID or passport — for identity verification when required)

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Time of site access, duration, and pages visited
• Referral source (how you arrived at our site)

1.3 Financial Transaction Information

A record of every deposit and withdrawal transaction is stored in our system. This includes the transaction amount, time, method, and associated reference number. We do not store the full PIN or password for any transaction made via bKash, Nagad, Rocket, Upay, or bank transfer.

2 Purpose of Data Use

btjli uses your information for specific and legitimate purposes. The purposes for which it will be used are clearly stated below:

• Account Management: To create, verify, and maintain your account
• Service Delivery: To provide cricket betting, slots, casino games, and other features
• Financial Transaction Processing: To complete deposits and withdrawals securely
• Communication: To send important account notifications, security alerts, and support
• Fraud Prevention: To detect unusual activity and keep your account secure
• Responsible Gaming: To monitor playing patterns and ensure responsible behaviour
• Service Improvement: To analyse user experience and improve the platform
• Legal Compliance: To comply with applicable regulations

We do not sell your information to third parties for marketing purposes, and we do not use it for any purpose beyond what is stated in this Policy.

3 Cookies & Tracking Technologies

btjli uses cookies and similar tracking technologies to improve the functionality of its platform and the user experience.

3.1 Types of Cookies

• Essential Cookies: Required for the basic operation of the site — maintaining login sessions, security tokens, etc.
• Functionality Cookies: To remember your preferences — such as language selection and display settings
• Analytics Cookies: To understand how the site is used — which pages are visited most, session duration, etc.

3.2 Cookie Control

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some core site functions from working properly.

4 Sharing Data with Third Parties

btjli never sells or rents your personal information for commercial purposes. However, in certain circumstances, limited information may be shared with the following parties:

4.1 Payment Processors

Payment service providers in Bangladesh — bKash, Nagad, Rocket, Upay, and associated banks — receive only the information necessary to complete financial transactions. This information is governed by their own privacy policies.

4.2 Technology Service Providers

Game technology providers operating the platform (such as Pragmatic Play, Evolution Gaming, JILI, and Spribe) may receive relevant technical information. They are bound by strict confidentiality agreements.

4.3 Legal Requirements

If we are legally required to disclose information due to legal proceedings, a court order, or a valid request from a government authority, we may do so. In such cases, we will provide only the minimum information necessary and will make every effort to notify you where possible.

4.4 Business Changes

In the event of a significant change in business structure (such as a merger or acquisition), user information may be transferred to the new entity, but the terms of this Privacy Policy will continue to apply.

5 Data Retention & Deletion

We retain your information only for as long as it is necessary or legally required. The following are guidelines on retention periods:

• Account Information: For the entire period the account is active and for a defined period after closure to meet legal obligations
• Financial Transaction Records: For the period required under financial regulations
• Log Files & Technical Data: Automatically deleted after 90 days as a general rule
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies at the end of their set period

If you request account closure, we will process it as soon as possible and delete your information unless we are legally required to retain it.

6 Data Security Measures

btjli applies industry-standard technology and practices to protect your information. Our security framework consists of the following layers:

6.1 Technical Security

• SSL (Secure Sockets Layer) encryption — every exchange of information between your browser and our servers is encrypted
• Sensitive data (passwords, financial identifiers) stored using one-way encryption
• Regular security audits and vulnerability assessments
• Firewalls and intrusion detection systems

6.2 Operational Security

• Staff access to data is restricted on a need-to-know basis
• All staff are bound by strict confidentiality agreements
• Regular security training
• Automated monitoring systems to detect suspicious activity

While we maintain the highest security standards, no digital system is entirely free from risk. However, in the event of a security incident, we will notify affected users without delay.

7 Your Rights

As a user of the btjli platform, you have the following rights over your information:

• Right to Access: You may request to know what information we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete information
• Right to Erasure: In certain circumstances, you may request deletion of your information (where no legal obligation to retain it exists)
• Right to Restrict Processing: In specific cases, you may request that processing of your information be limited
• Right to Object: You may object to the use of your information for a specific purpose
• Right to Portability: You may request your information in a structured, commonly used format
• Right to Withdraw Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time

To exercise any of the rights listed above, contact our support team directly. We generally aim to respond within a reasonable time of receiving a request.

8 Privacy of Minors

btjli is strictly not for anyone under the age of 21. Our platform is for persons aged 21 and above only.

We do not knowingly collect information from any minor. If we become aware that a minor has provided information, we will delete that information immediately and suspend the associated account. If you believe a minor has registered on btjli, please notify our support team.

9 Changes to the Privacy Policy

btjli reserves the right to update this Privacy Policy from time to time. Changes may occur due to service improvements, adoption of new technologies, or legal updates.

For significant changes, we will attempt to notify you in the following ways:

• Updating the "Last Updated" date at the top of this page
• Sending a notification to your registered email
• Displaying a brief notice on the platform at login

If you continue to use btjli after changes are published, you are considered to have agreed to the updated Policy. We therefore recommend that you review this page on a regular basis.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always here for you.

For detailed terms, please also read our Terms & Conditions page. To learn about responsible gaming, visit the Responsible Gaming page.