btjli Responsible Gaming —
Keep the fun, keep the control
When gaming goes beyond entertainment, taking the right step is the wisest thing to do. btjli is always here for you.
Gaming means fun, not pressure
btjli believes that online gaming and betting should be a completely enjoyable experience — where you play on your own terms, within your own limits. But we know that sometimes a fun game can unintentionally become a habit. Standing by you at exactly that moment is our commitment.
On our platform you will find multiple self-control tools that let you decide for yourself how much time and money you spend. These tools are completely free, easy to activate, and our support team is ready to assist you at any time.
Remember: responsible gaming is not a sign of weakness — it is a sign of good judgment. Play on btjli, but always play safely.
Our protection measures for you
21+ Age Verification
Only people aged 21 or older may open an account on btjli. Age is verified at registration and access by minors is strictly prohibited.
Setting Deposit Limits
You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it will not be possible to deposit more than that amount — your budget stays protected.
Time-Out Feature
Use the time-out feature if you want to take a break for a set period. The account can be temporarily closed for anywhere from 24 hours up to a maximum of 6 weeks and will reactivate automatically when the period ends.
Self-Exclusion
In serious situations you can choose long-term self-exclusion. This can be set for 6 months up to a maximum of 5 years. During this period your account will be completely inactive — with no exceptions.
Reality Check Reminder
At regular intervals during a session, a notification is shown summarising how long you have been playing and how much you have spent. This keeps you aware.
24/7 Support
If you experience any difficulty at any time, our support team is available via live chat or email. Support is available in both Bengali and English.
How to use the protection tools
Set a Deposit Limit
Go to your account settings and set daily, weekly, and monthly deposit limits from the "Responsible Gaming" section. Lowering a limit takes effect immediately. A 72-hour waiting period applies if you want to raise a limit — this delay protects you from making decisions in the heat of the moment. The minimum deposit amount is ৳500 and the minimum withdrawal is ৳1,000.
Take a Time-Out
Taking a break from time to time is completely normal and healthy. Use the "Time-Out" feature to temporarily close your account for 24 hours, 72 hours, or up to a maximum of 6 weeks. Logging in or making deposits will not be possible during the break, but your balance will remain fully secure.
Self-Exclusion Process
If you feel that gaming is getting out of your control, choose self-exclusion. It can be set for 6 months up to a maximum of 5 years. During this period the account is completely closed and no promotional messages are sent. Reactivation before any period ends is not possible.
Session Time Tracking
During each session your total playing time is displayed in a corner of the screen. You can set a session time limit in advance — a reminder will appear when the set time is reached. This feature effectively helps prevent spending too much time playing.
When should you seek help?
If any of the situations below feel familiar in your life, please pause and seek support.
- You are spending more money than your budget allows and cannot control it.
- You are placing larger bets to try to recover lost money — telling yourself "just one more time" and trying again and again.
- You are neglecting your responsibilities to family, friends, or work because of gaming.
- You are lying about or hiding your gaming habits.
- You are spending money set aside for essential expenses on gaming.
- You feel restless, irritable, or anxious when you are not playing.
- Gaming has become the only way you can relieve stress.
Traits of a responsible player
Following the habits below keeps gaming enjoyable at all times.
- Set a fixed budget in advance and stick to it.
- See gaming as entertainment, not a source of income.
- Take regular breaks and respect your time limits.
- Avoid gaming when you are stressed or feeling down.
- Do not place extra bets trying to recover money you have lost.
- Spend time with family and friends — keep a balance in your life.
We are always here for you
If you have any concerns about gaming — whether for yourself or a loved one — the btjli support team is available for you 7 days a week, 24 hours a day.
Live Chat
Active 24/7
Email Support
Support is available in both Bengali and English.
Common questions about responsible gaming
Play safely, enjoy responsibly
Use btjli's safety tools and contact our support team for any questions.